HealthTap is a telemedicine platform designed to increase patient engagement and optimize medical outcomes. Founder wants people to stay on track with their medication regimens through tools and notifications sent directly based on their personal health records.
Users of the app can quickly and easily make an appointment with doctors by filling out a brief application form. After payment is processed, they are linked to a virtual consultation session almost instantly.
1. Trust
Trust is a challenging issue for telehealth companies, as consumers are wary about trusting unknown brands. Furthermore, they worry about how will handle complex conditions.
HealthTap’s solution is to build a network of physicians who provide reliable health information and advice. At present, 580 obstetricians and paediatricians are part of this growing team.
They may not be perfect doctors, but they provide a good representation of current medical knowledge. The challenge lies in increasing the visibility and access to these doctors who offer helpful advice and connecting them to people suffering from conditions they can assist.
HealthTap’s new app review and recommendation system, gives 40,000 physicians the power to recommend apps and write reviews about them. Doctors will be asked three questions about each app they review, along with a short explanation of why they like or dislike it.
2. Convenience
HealthTap has constructed an impressive network of doctors. With 40,000 practitioners already signed on and an extensive selection of medical specialties represented, there’s a good chance the network can assist you when needed.
HealthTap faces some major obstacles when it comes to convenience. One major issue is the fact that doctors may not always be able to answer questions promptly or accurately.
Another benefit of HealthTap is that it only has 580 obstetricians and paediatricians at launch. These doctors have likely achieved a high level of knowledge and experience, as well as having demonstrated their dedication to their patients.
However, if these doctors can persuade others to join the community, then HealthTap could have an even greater impact on healthcare. It will also be able to offer better service for those without access to quality medical information; thus making it a much more powerful platform for improving health beyond its existing role as an interactive Q&A tool.
3. Cost
Healthcare has become a major expense for families across America. The rising cost of insurance has caused many to opt for cheaper and more convenient alternatives when it comes to their healthcare.
Unfortunately, many of these alternatives are ineffective and leave patients with unresolved issues. Thankfully, companies like HealthTap are providing solutions to help consumer’s access high-quality yet affordable healthcare.
The start-up provides two plans – Prime and basic – that give members access to its network of licensed physicians 24/7. They can book appointments, receive video consultations, and even order lab tests.
In addition to these advantages, the platform also enables doctors to issue prescriptions and refer patients to specialists. These additional services may not be offered by all telehealth platforms and could be a deciding factor for some patients.
4. Accessibility
HealthTap strives to make its app user-friendly for those unable or unwilling to travel to a doctor’s office. But it also needs to guarantee patients have access to an extensive network of doctors who can provide the highest quality medical care, as well as giving doctors easy access to patient data so they can make informed decisions about their care.
Consumers with questions about their health can reach out to a community of medical experts through text or video chat. Furthermore, HealthTap Global Rounds allows physicians to assist millions around the world.
Conclusion
It provides services to health networks like hospital chains or clinics, large employers looking to reduce costs and improve employee wellbeing, as well as individuals who can purchase access to doctor consultation for $99 a month.